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Here you can share impressions got in hotel «Hermitage» and write your comment.
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Comments of our visitors

Hello! I visited your hotel on 20th may. I enjoyed it very much! I was impressed by the quality of the bedding. I wonder which firm of orthopedic bedding increases the comfort of your hotel. Please let me know. I would like to buy one for myself. Guest from Tatarstan, Zulfiya!!

I am not a frequent guest of Rostov, but after the visit of “Hermitage” hotel I will come to this city more often. I want to mention the work of staff responsible for cleanliness and order in the hotel. Good luck and soon completion of construction of the restaurant and conference hall.
21.04.2010, I. Manukova, Saint-Petersburg

We stayed at your hotel for 2 days. We were surprised by the quality of the service. Cozy rooms, excellent breakfast, considerate staff, surprising gifts. We wish you to enlarge the net of your mini hotels in other cities.
06.04.2010 S. Popov, Krasnodar

It is the first time that I stay in Rostov at “Hermitage” hotel. I stayed at the room of semilux class, everything is in style, especially I would like to mention furnishing of the room, items of hospitality and so on, everything is very nice.
14.04.2010 N. Rotmirova, Ekaterinburg

I want to extend thanks to the staff of the hotel “Hermitage”. I stayed at your hotel not so long ago and I was not disappointed, as I used to, everything reception, room, staff was on the highest level. The location of the hotel is very favorable, everything is at hand shops, parks, embankment. I enjoyed my stay and it impressed me much.
31.03.2010 D. Chilishin, Samara

Hello friends! I often visit Europe an Asia on business. Finally there is a hotel with European service in Rostov. Keep it up! Good luck and success!!!
16.03.2010. D. Lapshin, Sankt-Petersburg

I enjoyed my stay very much! Should I be in Rostov again, I would surely stay at your hotel, breakfast is excellent.
07.03.2010 O. Barnikov, Moscow

Excellent well-coordinated staff, high level service. All services know what to do, within an hour I got all necessary information. Special thanks to cooking.
15.02.2010 Moscow, O.D. Nalgiev

Wonderful hotel! Qualified staff! Thank you so much! Good Luck!
10.02.2010 Stavropol city, I.T. Belogrudova

I want to say "Thank you" to the staff of the hotel "Hermitage". I stayed at your hotel for 2 days, I enjoyed everything: favourable location, conditions of stay, meals, considerate and polite staff, professional-quality and informative site. I will surely come again!
04.02.2010 Novorossiysk city, A.V. Yakushin

Thank you so much for assistance in the organization of the event. We are astonished by the quality of the service, by the high proficiency level of the managers, by the cooking's skills and his help in making up menu. Everything was wonderful!
29.01.2010 Krasnodar city, I.N. Saveleva, "Yuvelirtorg"

I stayed at the Hotel in January. I liked everything: fine, clean and cozy rooms, perfect service, careful work of the staff; all mentioned above is very important to me. Keep it up!
21.01.2010 Saint-Petersburg, O.V. Bakhareva, the Company "Heyward Corporate Travel"

Wonderful hotel! Reservation service runs like a clock, you are welcomed in the hotel, staff is excellent. Rooms are very clean, breakfast tastes delicious. Everything is on the high level and for acceptable payment. Good lick!
15.01.2010 Moscow, A.V. Vasiliev

The staff is excellent and well-organized, they render perfect service. Happy New Year!
14.12.2009, Y.Kuznetsov, Stavropol city, Siemens Company

Thank you for qualified service! It is not the first year when the Company “Agency of corporate technologies” uses conference-hall of the hotel “Hermitage” for different events. It has became a good corporate tradition. Comfort, location, interior and quality of service satisfy our partners.
06.12.2009. O.Kazachenko, Krasnodar city

Thank you for a perfect service! Kind smiles, qualified staff. Be your hotel successful and flourishing!
27.11.2009, Y.Atrashkina, Moscow, “Service-plus” Company

You managed to make a good impression! Quiet, calm and comfort of the hotel “hermitage” these are needed in the duty trip. I am sick and tired of huge megapolises, meals are pretty good. Respect to everybody!
20.11.2009, I. Zhukov, Saint-Petersburg

“Hermitage” is the most stylish hotel! It is the decoration of the historic corner. I want to thank the whole staff of the hotel “Hermitage” for quick and quality service.
14.11.2009, L. Baigushev, Moscow, Akademservice

In the whole it is good. Thanks! It is good that there are hotels, where qualified staff and collective service work. 4* status is proved.
05.11.2009, D.A. Druzhinin, "Town booking office"

Test of using "Caesar" salad was successful. Have never eaten more delicious meal. The Chief is a master!
29.10.2009, Barbashev A.V., Moscow

I have seen a great number of hotels, but your decoration is wonderful, staff of the reception works quickly in an emergency, keep so! Good luck!
22.10.2009, Alekseeva A.A., Moscow

Front office and administration are perfect. Service is on the high professional level.
09.10.2009, Olga Sokolova, Sain-Petersburg

I enjoyed everything especially breakfast. I am goingt to Rostov soon, will stay at your hotel. I recommend it you to all my friends.
05.10.2009, Shinkarenko Denis, Krasnodar city

In the whole everything is good. Thanks! Good, qualified and what is more important quick service. Good luck!
25.09.2009, your guest Sergey Orlov, Moscow

The most prospective/promising hotel! The most hearty thanks to the staff. It is obvious that a great work is conducted.
10.09.2009, Alexandra Bolshova, St-Petersburg

Thank you for the present (a bottle of Champagne) on my birthday. It is very pleasant to feel tendresse and care.
03.09.2009 V.Kurenkov, Graz, Austria

Rostov is a charming city, quite different from the glamour and frenzy of Moscow. Here, people are friendly, the climate is milder, and the atmosphere is more relaxed. More green space, more fresh air. And Rostov seems more «Russian» in the seize that one can observe the daily activities of regular people-their work in business, relaxing on a park bench, strolling by the rives, teaching their children. Moscow is international, the seat of government, the New-York of Russia-more international then domestic.
I tried two hotels here-Don Plaza and Hermitage. Don Plaza is large, moss produced, and relatively impersonal. It is efficiently sun and the stuff are friendly, but they want to go out of their way to solve a problem and the rooms are colorless. Hermitage does not have the breadth of the Plaza, but it is personal, unique, decorative, and comfortable, peaceful and honey. The stuff is extremely helpful and being there is like inhaling fresh air after the noise of traffic and the grime of busy streets. Each room and floor has its individual character. Being new, the best materials are used, down to the enveloping foam of the mattresses, at once soft and supportive.
Thank you all !
22.06.2009, Katharine Hoffman & SEGURA Consulting, LLC

I want to express gratitude to the administration and the staff of the hotel for the perfect service, desire to help and for kind smiles. The conference also took place in the hotel. Arrangement is on the high level. Rooms are perfect.
Thank you.
23.06.2009 Tatiana Sviridenko, "Spectrum-Brands" company, Moscow

Thank you for excellent service and pleasant smiles.
Be successful and wealthy!
10.06.2009 S.A. Davidov, Samara

Should I be in Rostov-on-Don again, I will stay in the "Hermitage" hotel. Qualified staff, delicious cooking, especially buns and rolls.
03.06.2009 V.G. Kalinin, Moscow

I am glad that there is good service in Rostov-on-Don. Splendid cooking, qualified staff. Thanks for all.
25.05.2009 V.A. Kolesnikov, Saint-Petersburg

Frankly speaking, I didn't expect the hotel to be of such high quality in Rostov. Next time I will stay at the hotel "Hermitage"
15.05.2009 Olga "Home Credit" Bank, Moscow

The service, interior design, hotel's dishes are rated as perfect. I believe that the hotel fully corresponds to the European standard. Thanks!
I.G. Lavrinenko from St. Petersburg
13.04.2009 

Hello, dear colleagues. I travel a lot due to duty trips about Russia. I should admit that the hotel "Hermitage" impressed me much; well-mannered staff from the Manager to + knows its business perfectly.
Be successful and flourishing
Anna Chepalova from Moscow
09.04.2009 

After the first visit to the hotel "Hermitage", I have no desire to search for another one. Should I come to Rostov-on-Don, I will stay at the hotel "Hermitage".
Pavel Maximov from St. Petersburg
01.04.2009

Great thank to the stuff of hotel “Hermitage”, personally to the accommodation department for excellent entertainment and to the food service for delicious cuisine.
Best regards,
your guest
Denis D Simonov
13.02.2009

lf personally and on behalf of delegation of Embassy of Sweden in the Russian Federation to express huge gratitude to you and all your personnel for sincerely warm and hospitable reception which you have rendered us during stay in the city of Rostov-on-Don. We hope for new meetings in the future!
With Sincere respect, Uhan Мulander, the Plenipotentiary Ambassador of Sweden in the Russian.
Company "Serviceman" expresses gratitude to the management of the hotel in respect to the organization of different activities on the high level. We should make special mention of the kind staff, quickness of the actions and hospitable atmosphere!
We thank you and would be glad to work with you!
Manager working with clients
Anna Romejko

Letter of gratitude
On behalf of tourist company "La-Tour" we show our gratitude to your Hotel for high quality of work with clients and successful cooperation in the year of 2008. Dedicated work of your Hotel is the illustration of the high professionalism in the service sphere. We express once again our gratitude and hope on continuation of the mutual relations on the higher level.
31st July 2008
Yours sincerely
Director of "La-Tour"
M.V. Cherevatyh

The staff of  "Turbotron" LTD on behalf of director Igor Amural and chief accountant Anastasiya Karpenko express gratitude to the staff of hotel "Hermitage" for due accommodation and qualified service of the members of the conference conducted from 16th to 20th June 2008. We wish you success and prosperity and hope on our further mutual relations
Igor Amural
Director of NPP "Turbotron"

We express our gratitude to the hotel "Hermitage" for perfect service, cozy rooms, magnificent hearty welcome, tasty breakfasts.
We express our special gratitude to manager Larisa, to Sofya, Svetlana and Elena for help in organization of the conference, for smiles and hospitality. Continue on the same lines! We wish prosperity to your hotel!!!
Embassy of Great Britain,
Administration of Tourism of Great Britain
And of the Visa center of Great Britain
Senina Natalya